Protection & Security

Learn how your funds are protected and how to keep away from fraudulent attempts.

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Licensed by CySec

Regulated broker services

iFOREX Europe is licensed and regulated by the Cyprus Securities and Exchange Commission (CySEC). As a result, we undergo regular audits and reviews, ensuring that our internal regulations remain up to date. This helps maintain strong governance and investor protection rules.

Clients' money

Client funds are held in segregated accounts with leading banks, fully separated from company's capital, to be fully safeguarded.

Prudent risk management

Our professional teams manage risk to ensure minimal exposure to market disruptions, securing a stable trading experience.

Encryption services

Client data is secured with encryption, firewalls, and SSL protocols.

Contact details:

We support phone, email and chat channels.

Visit our contact us page

Incoming calls:

iFOREX Europe only contacts clients who have registered with us. We never make unsolicited “cold calls” or send unexpected emails. If you receive one, it’s not from iFOREX Europe.

Secure deposit practices

When it comes to making deposits with iFOREX Europe, it’s crucial that you do so only in the ways specified on our official website.

Be suspicious

If you receive communications from us that asks you to make a deposit in a new way or into a new bank account.

Do not give credit details over the phone

If you are asked to give your credit card details over the phone, remember that our staff will never ask you to do that.

Stop and think

Remember not to be intimidated by pushy callers who ask you to take quick actions to save your finances.

Only deposits made through the official iFOREX Europe app or platform are safe and secure.

An iFOREX Europe employee will never ask you:

Your credit card number
Your trading platform password
Trading on any platform other than iFOREX Europe
Money transfers to other locations
Passwords for private apps (e.g., Facebook, Gmail)

An iFOREX Europe employee will never call you and:

Claim they’re from another platform
Ask you to install anything except the iFOREX Europe app

Email Safety:

iFOREX Europe employees only use official iFOREX Europe email addresses.

Essential security steps:

Enable 2-factor authentication (2fa):
add an extra layer of protection by requiring both your password and a code sent to your phone. Set this up in account settings.
Choose a strong password:
use a complex password with letters, numbers, and symbols. Avoid sharing it with anyone, and remember, we’ll never ask for it.
Safeguard your password:
always go to our site directly; avoid links from unknown sources. Don’t save passwords in browsers on shared devices and change your password periodically.
Run antivirus scans:
regularly scan devices for malware with trusted antivirus software. Remove any suspicious software immediately.
Update your system and browser:
keep your devices set for automatic updates to receive the latest security patches.
Don’t share your credentials:
Never share your login details or enter them on untrusted sites. Protecting your credentials is key to keeping your account secure.

Phishing

Phishing is a common tactic used by attackers to steal personal information by pretending to be a trusted source.

Phishing scams often impersonate trusted brands like iFOREX Europe to deceive users into revealing personal information.

Protect yourself by following these guidelines:

Verify Emails and Messages:
Be cautious of unsolicited emails, texts, or messages claiming to be from our company. Official communications will never ask for your password or sensitive details.
Check Links Carefully:
Avoid clicking on links from unknown sources. If a link seems suspicious, hover over it to see the URL, or go directly to our website by typing the address into your browser.
Don’t download unknown attachments:
Phishing emails often contain attachments that can install malware. Only download attachments from trusted senders.
Report Suspicious Activity:
If you receive a message or email that appears to be phishing, report it to us immediately so we can take appropriate action.