Thank you for choosing iFOREX Europe.

According to our records, you have recently activated your iFOREX Europe trading account, or entered new credit/debit card details that you have not used before.

At iFOREX Europe, we strive to provide the best customer service while complying with all of our regulatory obligations. Therefore we kindly ask that you follow our simple steps.

We’d like to get to know you better

In order for your account to be verified and also in compliance with European Union regulations (Cyprus Securities and Exchange Commission (CySEC) under license number 143/11), please send us the following identification documents.


1

Personal Identification Certificate

A colour, certified copy of a government issued document confirming your name, date of birth, place of birth, citizenship, photograph and signature.
We accept one of the following options:

  1. Passport
  2. ID card (front and back)
2

Proof of Current Residence

Documents that show proof of residency. PO Boxes are not acceptable and your Proof of Current Residence should not be more than 6 months old.
Examples include:

  1. Utility bill (e.g. gas, electricity, water bill)
  2. Bank Statement
  3. Municipal Rates Invoice Statement
  4. Telephone or Mobile Account Statement
3

Credit/Debit Card Copy (if applicable)

If you have activated your account with a credit/debit card, or if you have funded your account using a new credit/debit card, please send a copy of both sides of the card as follows:

If a name appears on the credit card:
1


On the front side of the card, conceal the first 12 digits and leave visible the last 4 digits, the name and the expiry date.

If a name doesn’t appear on the credit card:
1


On the front side of the card, please show the first 6 digits, the last 4 and the expiry date.

IMPORTANT - Always cover the CVV
(last 3 numbers) on the back of the credit card.

1

How to Send Us Your Documents:

To send us your documents please use one of the following methods:

1

Secure Upload System

This is our preferred method as it will allow you to send all your documents directly to our compliance department for instant processing. To use the Secure Upload System simply login into your account, click on the "Upload Documents" link in the "My Account" section, which you can access by clicking on your profile icon at the top right of the screen.
For mobile, tap on the menu button and scroll down to Upload Documents.

2

Email (Proof of ID and Proof of Residence only!)

You also have the option of sending your Proof of ID and Proof of Residence to our compliance department by email.

Please do not send credit/debit card details or copies via email!

3

Fax (Proof of Residence Only!)

You can also fax your documents to our compliance department at +357 25204611.
Please do not send credit/debit card details or copies, or Proof of ID via fax!

iFOREX Europe reserves the right to block your account from trading at any time until you have supplied us with the above documents.
Want to access our trading platform and upload your documents?

Thank you for your cooperation.
Please do not hesitate to contact us with any questions at compliance@iforex.eu.

Contact Us
iFOREX Europe Compliance Department